When you provide data center services for companies with sensitive data in industries like healthcare, financial services, and education, you cannot afford any down time. So when OnRamp’s Director of Human Resources was ready to take maternity leave, they needed someone to keep this part of the business running smoothly.
Because OnRamp is growing fast and planned to hire several new employees during this period, HireBetter intentionally brought in a short-term manager with higher-level skills than would normally be required. This meant that the interim HR manager could handle not only the day-to-day operations of the department, but was also able to support the company President as he hired for six new positions.
Her level of experience allowed her to easily connect with the leadership team and people managers, quickly understand and manage the internal processes, and contribute at a similar level to the existing Director of HR by her second week. She was the go-to person for FMLA and ADA questions during the maternity leave, and because of her experience and high-level skill set, was trusted to handle delicate employee relations issues.
The Director of HR felt confident that the department was in good hands during her leave, and when she returned, she was able to pick up right where she left off.